Shipping and Returns
We aim to get orders out as quickly as possible, (everyone loves it when their parcel comes quickly!) but a realistic delivery time for the UK is 3-5 days, and internationally, 7-10 days.
If you're not happy with your order, please email me at katie (at) oxfordkitchenyarns (dot) com or via the contact page and I'll do my best to sort any situation out. If necessary a refund can be given when the yarn is returned to us in it's original packaging, (though you will need to pay return shipping. Sorry.)